Returns & Exchanges
At Melissa's Produce, we strive to deliver the highest quality fresh items; however, due to the perishable nature of our products, we offer a satisfaction guarantee to ensure you are happy with every order.
Return Process
- 1.Inspect Your Order
Upon delivery, please immediately inspect your produce for any damage or quality issues that may have occurred during transit.
- 2.Contact Customer Support
If you are unsatisfied, notify our team within 24 hours of receipt by emailing hotline@melissas.com with your order number and photos of the product.
- 3.Evaluation
Our quality assurance team will review your claim and provide a resolution, which may include a replacement shipment or a refund to your original payment method.
- 4.Perishable Disposal
Since we cannot accept physical returns of food items for safety reasons, you do not need to ship the product back; please dispose of it as instructed.